Casino Specialist
HybridCape Town, Western Cape, South Africa
Job Summary
Design and implement customer retention initiatives using data-driven insights to enhance loyalty. Plan and schedule promotions, coordinating the end-to-end promotional calendar from concept development to creative asset briefing. Execute campaigns by setting up and launching online casino promotions across platforms, while acting as the primary contact between marketing, CRM, design, product, and compliance teams. Monitor live promotions, troubleshoot issues, and produce post-campaign reports analyzing KPIs to recommend optimizations. Ensure all activities adhere to regulatory guidelines and responsible gaming policies. This role supports the planning and analysis of campaigns within KingMakers' marketing team, which builds iGaming platforms across Africa.
Required Qualifications
- 2+ years' experience in promotions, campaign management, CRM, or marketing
- Strong project management and organizational skills
- Excellent communication skills
- Analytical mindset with proficiency in Excel
- High attention to detail
- Strong problem-solving skills
- Ability to work under pressure
- Ability to meet tight deadlines
- Ability to adapt quickly to changing priorities
- Located in Cape Town or willing to relocate
- Regular in-office attendance on designated days
Desired Qualifications
- Experience within online gaming, iGaming, or digital consumer industries
- Knowledge of regulatory and compliance frameworks in online gaming
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