Casino Services Coordinator
On-site · Las Vegas, Nevada, United States
Las Vegas, Nevada, United StatesOn-siteFull TimeEntry LevelHigh School Or EquivalentSmall
Type
Full Time
Level
Entry Level
Education
High School Or Equivalent
Company size
Small
Job Summary
The Casino Services Coordinator position involves cultivating return business through exceptional customer interactions and demonstrating comprehensive knowledge of hotel services. Responsibilities include up-selling room types and services, managing reservations, and ensuring high standards of customer service. The role requires strong communication and organizational skills, multitasking abilities, and a background in customer service, preferably in a call center or front desk setting.
Required Qualifications
- Strong verbal and written communication skills
- Excellent organizational skills
- Aptitude to learn multiple computer programs
- Highly motivated and energetic when dealing with customers and/or routine tasks
- Ability to multi task within multiple telephone queues and systems
Desired Qualifications
- Previous customer service experience preferred
- Prior Call Center, Room Reservations or Front Desk experience preferred
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