Casino Host

Casino Host at Lakeside Hotel Casino focused on building relationships with guests, especially high-value players, to drive loyalty, visitation, and gaming revenue.Responsibilities include proactively contacting assigned guests to encourage visits and promote events, identifying opportunities to grow guest engagement, coordinating complimentary amenities within guidelines, resolving guest concerns, partnering with Marketing, F&B, Hotel, and Entertainment to support promotions and activations, analyzing player activity to inform revenue strategies, hosting events and on-property experiences, and maintaining accurate guest records using casino and player-tracking systems. Skills sought include exceptional guest service, relationship-building, clear communication, independence, organization, problem-solving, discretion with guest reinvestment, and the ability to thrive in a fast-paced casino/hospitality environment.