Cashier
On-siteWalnut Creek, California, United States
Job Summary
Calculate customer bills using the dealership's computer system and receive cash, checks, and credit card payments while recording amounts on repair orders and counter tickets. Make accurate changes, issue receipts, and ensure every repair order is signed by the customer at payment time. Verify totals of counter tickets and repair orders against all payments on hand at the end of shift, and give cash refunds for approved returned merchandise. Refer customers with questions to the service advisor or other appropriate individuals, and handle complaints with integrity. Maintain service files timely and perform receptionist duties as needed. Follow all company safety policies and procedures, reporting any accidents immediately to a manager or supervisor.
Required Qualifications
- High School Diploma or equivalent
- Ability to work well with customers and present a friendly, helpful attitude at all times
- Ability to speak candidly and knowledgeably about services
- Ability to work in a fast-paced and sometimes chaotic environment
- Good organizational skills, data entry skills
- Skill in operating office equipment such as a personal computer, copy machine and telephone system
- Ability to perform routine bending, stooping, twisting, and reaching
- Ability to lift a minimum of 50 pounds
- Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor
- This position may require traveling to other office locations or off-site meetings as required
- Job Type: Full-time, Non-Exempt, Monday to Friday with some weekends/Holidays
Desired Qualifications
- 2+ years of customer service experience (preferred)
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