Cashier
On-siteGreenville, Ohio, United States
Job Summary
Greet customers with a friendly demeanor, process transactions accurately, and educate them on loyalty programs, the RK Visa, and protection plans. Execute cash management, returns, exchanges, and price dispute resolutions while maintaining register reconciliation at 100% accuracy. Respond to incoming calls with professional phone etiquette, answer basic product inquiries, and coordinate with loaders for assistance. Refill popcorn and coffee stations, clean front windows and restrooms, and manage shopping carts. Maintain heightened awareness to prevent loss and perform other duties as assigned, including cross-training and participating in learning initiatives.
Required Qualifications
- Possess exceptional customer service skills and a desire to help others.
- Comfortable navigating computer systems and software to assist customers or manage activities.
- Excellent verbal and written interpersonal and communication skills.
- Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful, and efficient.
- Strong communications (written, oral and interpersonal skills).
- Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
- Proficiency in adapting communication style and tone to effectively interact with individuals from diverse backgrounds and at different levels within the organization.
- Ability to complete repetitive activities.
- Demonstrated resilient mindset and the ability to maintain motivation and optimism in the face of difficulties and setbacks.
- Demonstrates a proactive and positive attitude towards training new cashiers.
- Ability to maintain a seated or standing position for extended durations.
- Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
- Able to navigate and access all facilities.
- Skill to effectively communicate verbally with others, both in-person and via electronic devices.
- Close vision for computer-related tasks.
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