Cashier/Receptionist

Calculate customer bills using the dealership's computer system and process cash, checks, and credit card payments by recording amounts on repair orders and counter tickets. Make change accurately, issue receipts, and answer phones to direct consumers to the proper departments while operating the switchboard system. Handle customer complaints diplomatically and refer them to the appropriate individuals for resolution. Assist managers with various clerical duties as needed while maintaining a friendly, professional, and efficient demeanor with all customers and employees.