Cashier/Customer Service Associate
$29,120–$33,280 year
On-siteHouston, Texas, United States
Job Summary
Process POS transactions efficiently and accurately, including cash, credit card, and check handling, while providing prompt, friendly customer service to ensure a positive shopping experience. Run daily reports and balance daily closeouts to maintain financial accuracy. Answer telephone inquiries professionally and maintain a clean, safe work area through light housekeeping and organization. Gain in-depth knowledge of TGU's product line to assist customers effectively and collaborate with team members to support store operations. Adapt to additional duties as needed, including working at different locations, while demonstrating reliability, urgency, and teamwork aligned with the company's mission-driven culture.
Required Qualifications
- 1–2 years of experience in retail, customer service, or a related field
- Bilingual proficiency in English and Spanish
- High school diploma or equivalent
- Proven ability to communicate effectively in English and Spanish
- Strong organizational skills and attention to detail in handling transactions
- Ability to work in a fast-paced environment, independently or as part of a team
- Demonstrated reliability, flexibility, and a positive, team-oriented attitude
- Ability to stand, walk, sit, climb, and balance in varying conditions
- Ability to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear
- Ability to frequently lift and/or move up to 25 pounds and occasionally up to 100 pounds
- Specific vision abilities including close, distance, color vision, and ability to adjust focus
- Willingness to wear PPE such as hard hat, protective eyewear, and steel‐toed boots
- Ability to work in challenging environments including wet/humid conditions, mechanical parts exposure, outdoor weather, extreme cold, and loud noise levels
- Commitment to following safety standards and protocols
- Applicants must be authorized to work in the United States
- Verification of employment eligibility will be required at the time of hire
- HS diploma or GED
- Minimum 1 year of cashier experience
- Basic knowledge of Word/Excel/Outlook
- Confident, customer focused, and professional
- Strong verbal and written communication skills
- Basic mathematical skills including a strong eye for detail
- Available to work the required shift hours/days, including Monday to Friday and rotating Saturdays
- Must have reliable transportation to get to and from work
- Valid State issued driver's license
Desired Qualifications
- Previous experience with POS systems or cash-handling processes
- Customer service training or certification
- Basic knowledge of sustainable or green products
- Strong interpersonal skills to build rapport with diverse customers
- Wholesale experience in a garden center, nursery, or farming
- Experience or education in the horticulture, agriculture or related field
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.