Cash Operations Analyst
On-siteTaipei, Taiwan, Taiwan
Taipei, Taiwan, TaiwanOn-siteFull TimeFinancial ServicesEnterprise
Full TimeEnterpriseFinancial Services
Job Summary
Execute daily transaction processing for New Taiwan Dollar payments, cheques, and foreign exchange while performing reconciliations and investigating operational breaks. Coordinate with internal stakeholders to confirm details, support smooth settlement, and provide accurate status updates on inquiries. Prepare local regulatory reports on schedule, document root causes for corrective actions, and escalate control exceptions promptly. Maintain and improve standard operating procedures, identify efficiency opportunities using data and artificial intelligence, and partner with managers on operational priorities.
Required Qualifications
- College degree
- 1 year of banking experience
- Initial Foreign Exchange Personnel License (or equivalent required license for the role)
- Proficiency in English (written and spoken)
- Strong written and verbal communication skills, with the ability to explain issues and actions clearly
- Proficiency in Microsoft Office (Excel, Word, PowerPoint, and Outlook)
- Strong attention to detail and ability to follow documented procedures and controls
- Ability to work under pressure and manage multiple deadlines in a high-volume environment
- Demonstrated teamwork and collaborative working style
- Ability to investigate exceptions, reconcile differences, and drive issues to resolution
Desired Qualifications
- Experience supporting foreign exchange (FX), payments, or cheque processing operations
- Experience preparing regulatory reporting in a controlled operations environment
- Experience using artificial intelligence tools or automation to improve operational workflows
- Familiarity with data interpretation, basic analysis, and communicating insights to stakeholders
- Experience updating process documentation and improving operational controls
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