Cash Office Clerk
On-siteDe Pere, Wisconsin, United States
Job Summary
Balance cash drawers, lottery transactions, and other financial areas daily while maintaining thorough knowledge of back-office software and cash recycler operations. Accurately enter tender information and financial data into the system, monitor and troubleshoot cash office equipment, and order necessary supplies. Recognize and report discrepancies or suspicious activities through the CORE Security Platform, answer guest inquiries via phone and in-person, and maintain a clean, organized workspace. Work closely with the Guest Services team to support departmental goals and store profitability. Requires high school education, cash handling experience, and ability to stand for extended periods. Early mornings, varied hours, weekends, and holidays as needed.
Required Qualifications
- High School Education or equivalent combination of education and experience
- Ability to use point-of-sale systems, bookkeeping software and cash management tools, and process information/merchandise through register system
- Basic technical proficiency and ability to troubleshoot equipment issues, with willingness to learn and ability to operate all equipment necessary to perform the job
- Strong communication and interpersonal skills and ability to communicate with associates, leaders, and guests
- Ability to remain calm and handle difficult situations effectively
- Attention to detail and strong organizational skills, with ability to read, count, and write accurately
- Ability to multitask and adhere to deadlines
- Ability to continuously move around the cash recycler, cash office, registers, walk in the store
- Bend, stoop and kneel regularly
- Requires fine finger and broad manual dexterity, and eye-hand-foot coordination to operate equipment
- Physical ability to sit for 2-3 hours
- Physical ability to stand for extended periods and to move and handle cash trays, cash and coin delivery, boxes of merchandise and fixtures throughout the store
- Standing for long periods (up to 80%)
- some lifting
- Ability to work early mornings with varied hours/days including weekends, and holidays, as needed
Desired Qualifications
- Previous experience in cash handling, financial reconciliation, balancing registers or retail experience is preferred
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