Cash Management Services Specialist I
$41,600–$64,480 year
On-siteAlbany, New York, United States
Job Summary
Research, develop, and update products and services for the Business Services department, including Business Banker, ACH Origination, Manual Direct Deposit, Positive Pay, Debit Review, Account Analysis, Account Reconciliation, Sweep Accounts, and Lock Box. Provide technical assistance and product support to Business clients by responding to support requests and completing service requests. Solicit new business from existing and prospective clients through calls and presentations to cross-sell services, while maintaining specialized knowledge of NACHA rules and auditing clients for compliance. Complete all daily work efficiently and accurately, protecting client non-public information and adhering to general performance expectations. Requires two years of related experience, proficiency in Microsoft Office, and a valid driver's license.
Required Qualifications
- Minimum of two years' experience and/or formal training in related position
- Proficient interpersonal skills, sales and communication skills in dealing with clients and all levels of management
- Proficient problem solving and analytical skills
- Demonstrated proficiency in Microsoft Word, Excel and PowerPoint, computer software and operating systems
- Ability to travel
- Valid Driver's License
Desired Qualifications
- Associates Degree in Business
- Specialized training in company products
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