Cash Application Clerk II
On-siteAnchorage, Alaska, United States
Anchorage, Alaska, United StatesOn-siteFull TimeTelecommunications ServicesLarge
Full TimeLargeTelecommunications Services
Job Summary
Apply customer payments from lockbox, ACH, wire, and in-store sources within billing systems, then research and resolve unapplied cash, short payments, overpayments, and returned items. Process corrections, refunds, reversals, and transfers with appropriate authorization while ensuring activity balances to system-generated reports. Maintain documentation for audits and respond to internal and external payment inquiries professionally. Escalate unresolved discrepancies following established procedures. This intermediate role requires two years of accounting or payment processing experience and proficiency in MS Office.
Required Qualifications
- High School diploma or equivalent
- Minimum of two (2) years of experience in accounting, finance, payment processing, or related background
- Ability to independently resolve routine issues and discrepancies
- Understanding internal controls and compliance requirements
- Available to work additional time on weekends, holidays, before or after normal work hours when necessary
- Must work well in a team environment and be able to work with a diverse group of people and customers
- Ability to accurately communicate information and ideas to others effectively
- Physical agility and effort sufficient to perform job duties safely and effectively
- Ability to make valid judgments and decisions
- Must be able to provide emergency after hours contact numbers, to include your home and cell phone numbers
Desired Qualifications
- Associate degree in accounting or related field
- Experience with Oracle accounting software
- Telecommunications experience
- Relevant telecom industry or job specific certifications
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