Case Managers Disaster Recovery
$31,200–$31,200 year
On-siteSan Antonio, Texas, United States
Job Summary
Conduct applicant intake, outreach, and assessments to gather documentation and establish eligibility for housing recovery programs. Maintain a caseload of applicants through regular contacts, update case status, and assist with temporary relocation selections. Protect applicant information while maintaining client data systems, uploading documents, and completing record entries timely. Attend program meetings, trainings, and community coalition events to advocate for applicant housing needs. Coordinate services across 27 Texas counties with travel to regional and satellite locations up to 100 miles roundtrip, 2-3 times weekly. Requires a valid US Driver's License, background check, and drug screen.
Required Qualifications
- High School + 4 Years of case management experience, preferably in a housing recovery program; or experience as a case manager or customer service representative with skills transferrable to a housing recovery program or relevant experience or demonstrated equivalency of experience and/or education
- Must pass a state and federal criminal history/security background check
- Must pass a pre-employment drug screen
- Valid US Driver's License for travel to various regional and satellite locations to support project task(s) assignments and scope of work
- Ability to operate computer applications (Microsoft Outlook, Word and Excel); proficient in virtual collaboration (Microsoft Teams, etc.)
- Must reside within commuting distance of the assigned office
- Travel requirement of up to 100 miles roundtrip, 2-3 times per week
Desired Qualifications
- Demonstrate strong personal accountability and independent work ethic; show initiative and responsibility for work on behalf of clients; reliable and self-sufficient in managing workload
- Strong organizational, written and verbal communication skills
- Prior experience working with Community Development Block Grant programs
- Bilingual English/Spanish or English/Vietnamese desirable
- Advanced time management skills resulting in high levels of organization, productivity and effectiveness
- Detail oriented and the ability to multi-task efficiently
- Strong ability to work independently and maintain flexibility with work schedule
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