Case Manager (West 140th)
$46,000–$55,000 year
On-siteNew York City, New York, United States
Job Summary
Provide client-centered case management to formerly homeless tenants using the Housing First Evidence Based Model, identifying treatment goals and linking clients to medical, psychiatric, and drug treatment services. Maintain case records, assist clients with entitlements and building compliance, and coordinate with onsite medical providers. Accompany clients to appointments, facilitate group activities to reduce isolation, and conduct floor meetings to encourage participation. Monitor positive Covid cases, report incidents, and perform room inspections as required. Monday through Friday 9:00am-5:00pm. Bachelor's Degree in Social Work or related field; Spanish preferred.
Required Qualifications
- Bachelor's Degree in Social Work, Psychology, Counseling or related field
- Professional or academic exposure to mental illness, substance use, and/or homelessness
- Understanding of housing first model
- Understanding of trauma informed care
- Ability to multitask in a fast-paced environment
- Strong interpersonal skills
- Team player
- Strong verbal and written communication skills
- Proficient in Microsoft Outlook and Excel
- Ability to use or learn computer databases such as AWARDS
- Some walking and travel by public transportation to escort clients to various appointments throughout the city
- Occasional visits to outside service providers, such as rehab centers, hospitals and medical clinics
- Regular home visits to client apartments required
Desired Qualifications
- Spanish speaking preferred
- Experience with older adults; adults with mental illness and substance use disorder preferred
- Experience with harm reduction and motivational interviewing techniques
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