Case Manager - Supportive Housing
$60,000–$70,000 year
On-site · New York City, New York, United States
Job Summary
Case Manager provides comprehensive, trauma-informed, and culturally responsive supportive services to families residing in the Innovative Urban Village supportive housing program. Responsibilities include conducting intakes and biopsychosocial assessments, developing individualized service plans, providing counseling and crisis intervention, coordinating referrals to promote long-term housing stability, safety, and independence, and ensuring services align with ESSHI and OTDA standards. The role collaborates with Housing Specialists and other clinical staff, maintains documentation in CAPS/HMIS, participates in audits and quality assurance, and supports residents with benefits navigation, tenancy education, and community linkages. Requires strong engagement skills and experience supporting survivors of domestic violence; Bachelor’s degree is required and Master’s degree in Social Work or related field is preferred; minimum 2 years of experience in related fields; salary range $60,000-$70,000.
Required Qualifications
- Bachelor’s degree required.
- Master’s degree in Social Work or related field preferred.
- Minimum of 2 years of experience in case management or direct service, preferably in supportive housing, domestic violence services, or homeless services.
- Knowledge of OTDA regulations, ESSHI guidelines, and supportive housing best practices.
- Experience working with survivors of domestic violence and families with complex needs.
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