Case Manager Supervisor
$59,384–$59,384 year
On-siteBrooklyn, New York, United States
Job Summary
Lead a team of Case Managers at a temporary housing shelter, delivering a comprehensive program of on-site and community-based services including assessment, counseling, service planning, and linkages to entitlement, mental health, substance abuse, employment, medical, educational, child care, and early childhood services, with the primary goal of successful and expeditious placement of residents in permanent housing and enhancement of self-sufficiency. Responsibilities include conducting case conferences, supervising staff, ensuring program compliance with regulations, documenting and auditing case records, identifying service gaps and establishing linkages, reviewing resident complaints and incidents, fostering staff development, and ensuring timely submission of program statistics and reports. Requires ability to work in a fast-paced environment, strong communication and negotiation skills, and willingness to provide evening and weekend coverage; Bachelor’s degree in social work or related field or equivalent experience preferred; supervision experience and knowledge of family systems approach are highly desirable.
Required Qualifications
- Bachelor's degree in social work or related field OR equivalent experience and skills
- Minimum of 2 years of case management, assessment, counseling, and crisis intervention
- Supervisory experience in a case management setting is highly desired
- Knowledge and understanding of the family systems approach to practice
- Strong verbal, writing, and negotiating skills, with experience in advocacy and mediation
- Strong organizational and documentation skills
- Ability to work in a fast-paced environment
- Ability to take initiative, be dependable and resourceful, and pay keen attention to detail
- Excellent organizational skills to enable management of multiple priorities concurrently and in a time-sensitive manner
- Valid US driver’s license is a plus
- Computer literacy, particularly with Microsoft Office applications
- Able to provide evening and weekend coverage as needed
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