Case Manager-SSVF
$44,787–$47,027 year
On-siteDallas, Texas, United States
Job Summary
Develop case management plans that assess needs and barriers for at-risk veteran families to secure housing placements, temporary financial assistance, and emergency support. Coordinate a full array of services including VA benefits applications, healthcare access, fiduciary services, and legal aid to stabilize clients and prevent homelessness. Prepare and submit support service requests, MIS data, and statistical reports while issuing vouchers and collecting verification receipts. Maintain client files, documentation, and correspondence while recruiting clients in traditional and residential environments. Conduct office work, meet with clientele, and travel offsite as needed to handle de-escalation situations.
Required Qualifications
- Bachelor's Degree from an accredited college or university
- At least (3) years' experience in a responsible position interacting with low-income persons or families
- Experience performing as a case manager in job counseling, employment, job training, job development, employment services or related field
- Associate's Degree from an accredited college
- Minimum of (5) years' significant experience in related work experience
- Transportation
- Valid Texas driver's license
- Proof of current vehicle liability insurance
- Must pass a drug test
- Must pass a background record check
- Must be able to effectively communicate verbally and in writing
- Must be able to speak before groups when necessary
- Must be able to make independent decisions in coordination with service objectives
- Must understand the nuances of the veterans' community
- Must always demonstrate sensitivity and patience with the clients
- Must be sensitive to the needs of program participants
- Must always treat clients with respect and professional care
- Must be able to handle and de-escalate situations that may arise while at work
- Must be able to recruit clients in traditional work environments such as job fairs and while networking at community events
- Must be able to recruit homeless clients where they may reside such as shelter homes, streets, and encampments
Desired Qualifications
- Experience performing as a case manager in job counseling, employment, job training, job development, employment services or related field
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