Case Manager, Rising Star/Dallas Promise

The Case Manager, Rising Star coordinates the Rising Star Program and related student services at Dallas College, serving as liaison between the college location and internal/external entities. Responsibilities include leading and coordinating student care, program management, community outreach, workshops, internship coordination for special populations, and utilization of technology platforms to support the student care network. The role involves developing and delivering experiential learning opportunities, assisting with financial aid processes, campus tours and orientations, tracking student progress, coordinating events, managing relationships with community agencies, and ensuring program effectiveness through data collection and collaboration with multiple departments. Requires experience with student support programs, knowledge of ADA/regulations, strategic planning, budgeting, staff supervision, and strong communication with stakeholders; occasional extended hours and weekend work during peak periods are expected. Minimum qualifications include an Associate Degree, a Texas driver’s license, and ability to work with diverse populations; background checks may be required. The posting notes the organization’s commitment to equal opportunity and accommodating religious beliefs and disabilities when applicable.