Case Manager III
$31,200–$31,200 year
On-siteAnchorage, Alaska, United States
Job Summary
Engage and outreach to prospective unhoused clients experiencing behavioral health or substance abuse challenges, implementing individualized service plans to address their needs. Connect clients to community resources for behavioral health, housing, medical, and employment services, acting as a liaison to ensure continuity of care. Provide crisis intervention when necessary and monitor client progress through follow-up contacts to assess housing, treatment, and health status. Accurately document all client interactions and updates to client records in compliance with agency standards, maintaining detailed documentation to meet a minimum of 50% billing rate. Collaborate with clinical teams to coordinate service delivery, including assisting with intake, scheduling, and care planning, while sharing monthly case management statistics with the program director. Maintain up-to-date knowledge of community behavioral health and housing resources to support clients' diverse needs. Flexibility to work varying hours and days, including evenings and weekends as required.
Required Qualifications
- High School Diploma or GED
- One (1) year as a CSS Assistant Case Manager, or one (1) year direct service experience or relevant/related experience
- A valid driver's license, auto insurance, and personal vehicle
- Bachelor's degree in social work, human services, social services, addiction, counseling, psychiatric nursing, or psychology
- Four (4) years of directly applicable experience may be substituted for the required education
- Four (4) years experience equivalent to a CSS Case Manager
- Counselor Technician Certification, Chemical Dependency Counselor I Certification, or Chemical Dependency Counselor II Certification
- A relevant combination of education and experience
- Flexibility to work varying hours and days, including evenings and weekends as required
- Knowledge of Intensive Case Management Models
- Knowledge of the Principles of Case Management
- Knowledge of Motivational Interviewing
- Knowledge of Trauma Informed Care
- Knowledge of federal, state, and local regulations about housing and homelessness
- Knowledge of the Housing First Model and Harm Reduction
- Knowledge of resources in the Anchorage community
- Fully Proficient in Microsoft Office Suite
- Occasional lifting of up to 25 pounds
- Travel within Anchorage is required
Desired Qualifications
- Certification as a Counselor Technician or Chemical Dependency Counselor (Levels I or II) required
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