Case Manager I - Puyallup Hotel Program
$52,957–$66,206 year
On-sitePuyallup, Washington, United States
Job Summary
Conduct housing assessments using Motivational Interviewing and a Progressive Engagement Approach to identify barriers and strengths for homeless clients. Build trust relationships to develop strength-based, client-centered housing stability plans and actionable steps for permanent housing retention. Meet regularly with households to review progress, address challenges like eviction history, and coordinate with the Puyallup Police Department and shelter staff for safety and emergency responses. Complete daily intake screenings, maintain confidential case management records, and participate in weekly team meetings to update client status. Provide community outreach and distribute donations to support employment readiness. Work within a collaborative team environment to assist guests exiting the shelter program.
Required Qualifications
- Post-Secondary education in social services
- 1-year experience providing direct services to low-income/no-income households in crisis
- 3 years' experience providing direct services to low-income/no-income households in crisis
- Ability and willingness to work in a team environment and promote a positive team spirit
- Excellent inter-personnel skills including excellent oral and written communication skills
- Excellent organizational and time management skills
- Strong computer skills including Microsoft Word and database experience
- Ability to work with a diverse spectrum of high-need individuals
- Applicant must successfully pass required background checks prior to an offer of employment
- Ability to work independently and as a member of a team
- Proof of negative TB test within past 12 months
- Must have reliable transportation, valid driver's license and automobile insurance
- Must have an acceptable driving record per CCS' driving policy
- Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services
- Knowledge of and commitment to working within the Social Teaching of the Catholic Church
- Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations
Desired Qualifications
- BA/BS Degree in Human Service field
- Experience in case management
- Knowledge of Pierce County social services and other community resources
- Experience with transitional housing, landlord/tenant law and other housing issues
- Bilingual skills (English-Spanish)
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