Case Manager - Full Time - 40 Hours/Week - Union (H95)

Case Manager position at Episcopal Community Services (ECS) focused on direct, in-person client engagement with residents experiencing homelessness, behavioral health conditions, or related challenges. Responsibilities include intake assessments, regular in-person outreach, development of individualized Service Plans, referrals to internal/external resources, benefits eligibility work, budgeting assistance, advocacy with property management to maintain housing, conflict resolution, Wellbeing Checks, facilitation of weekly therapeutic/psycho-educational groups, thorough documentation, discharge planning, program development, back-up coverage for team members, information sharing with residents and staff, and adherence to ECS policies. Required skills include strong written and verbal communication, documentation proficiency, crisis de-escalation, group facilitation, cultural competency, and the ability to work in a multi-disciplinary team. Bilingual Spanish skills are desirable and may carry a 5% premium for bilingual roles.