Case Manager_FT-Contract
$57,007–$71,647 year
On-siteToronto, Ontario, Canada
Job Summary
Create individualized support and recovery plans with clients and professionals based on assessments. Support clients in building independence by teaching daily living skills such as hygiene, medication management, cooking, and budgeting. Coordinate care by connecting clients with social, medical, and community resources, including housing and financial support through Ontario Works or ODSP. Provide crisis intervention, develop crisis plans, and mediate conflicts while representing the program professionally with families and partners. Maintain accurate client records and documentation, and provide on-call 24/7 crisis support on a rotating basis. Drive to community outreach sites and assist with preparing units for new clients.
Required Qualifications
- Post-secondary education in Social Services / Human Services or equivalent field
- Minimum 3 years' working experience with client population group
- Understanding of challenges faced by adults with challenges, eg: mental illness, addictions, physical health concerns, and homelessness etc.
- Proficient in intake assessment, crisis intervention, advocacy, and problem-solving to support client needs
- Ability to build therapeutic relationships and collaborate with clients on goals
- Familiarity with community resources and professional services
- Strong teamwork skills in a multidisciplinary environment
- Strong interpersonal, communication, and counselling skills to effectively engage clients in sensitive areas such as life skills, healthy living, and relationships
- Solid computer literacy for maintaining records, files, and reports
- Effective analytical, organizational, and time management skills for coordinating client support and program activities
- Demonstrates cultural competency, with an understanding of diverse backgrounds and inclusive practices
- Must have a valid driver's license, insurance, and a reliable vehicle to travel within the region
- A satisfactory vulnerable sector check (VSC)
Desired Qualifications
- Access to a car
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.