Case Manager - Family Shelter
$49,920–$54,080 year
On-siteCulver City, California, United States
Job Summary
Maintain a caseload, conduct assessments, and create individualized service plans for families transitioning out of homelessness. Provide crisis intervention, counseling, and emergency response while documenting client progress and ensuring compliance with agency and funder requirements. Assist clients in securing permanent housing by guiding them through applications, landlord communication, and move-in preparation. Collaborate with Resident Manager, Employment Specialist, and Clinical staff to align services, participate in weekly coordination meetings, and ensure shelter rules and safety standards are followed. Develop and maintain referral networks with local service providers and represent UBH at community meetings. This role combines case management with program coordination at UBH's Culver City Crisis Housing Shelter.
Required Qualifications
- Bachelor's degree in Social Work, Psychology, Human Services, or related field
- 3+ years' experience in homeless services
- Knowledge of Trauma-Informed Care
- Knowledge of Housing First
- Knowledge of Motivational Interviewing
- Knowledge of Harm Reduction
- Strong crisis intervention skills
- Strong organizational skills
- Strong communication skills
- Proficiency in HMIS
- Proficiency in Microsoft Office
- Employment eligibility verification
- Reliable transportation
- Valid CA driver's license
- Insurance
- Background check
- TB test
- CPR/First Aid certification
- Prepared to respond quickly to emergencies
- Prepared to respond to challenging behaviors
- Prepared to handle potentially high-stress situations
Desired Qualifications
- Supervisory experience
- Bilingual (English/Spanish)
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