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Eml3 days ago

Case Manager

Hybrid · Newcastle, New South Wales, Australia

Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Unknown

Job Summary

Manage a full portfolio of physical and psychological injury claims; build strong, empathetic relationships with injured workers, employers, treating practitioners and rehabilitation providers; implement proactive strategies to support timely recovery and return-to-work outcomes; collaborate with internal and external stakeholders to design personalised treatment and recovery plans; navigate challenging conversations with confidence, empathy and resilience.

Required Qualifications

  • Experience with injury claims management preferred
  • Strong communication and relationship-building skills
  • Ability to work in a fast-paced, collaborative environment
  • Computer literacy with ability to learn systems
  • Empathy and resilience in stakeholder engagement
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Eml

Case Manager

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