Case Manager - ECM Program

Coordinate patient care by assisting with discharge planning, arranging referrals, and scheduling follow-up appointments to ensure continuity of treatment. Serve as a patient advocate and liaison for specialty providers and social services while providing health education and translation support. Manage medical records by documenting pertinent data, entering information into electronic systems, and generating routed data forms for billing and medical records. Perform clerical duties including answering telephone calls, filing, and maintaining inventory logs for supplies and immunization materials. Ensure compliance with HIPAA guidelines and clinic safety standards while adhering to daily assignments directed by the supervisor.