Case Manager
$50,000–$53,000 year
On-siteKilleen, Texas, United States
Job Summary
Advocate for Veterans and facilitate access to housing assistance, utility assistance, healthcare, transportation, income support, and other community resources. Conduct home visits and community-based follow-up contacts to monitor housing stability and assess ongoing needs. Develop individualized housing and service plans in collaboration with participants, establish measurable action steps, and coordinate referrals to support housing stability and self-sufficiency. Assist Veterans with completing housing applications, benefit applications, and paperwork, and accompany participants to appointments and service provider meetings. Coordinate with the Lead Case Manager and Financial Assistance Coordinator to facilitate timely payments to landlords and utility providers. Maintain comprehensive tracking of Veteran activities, referrals, outcomes, and case management interactions, including documenting housing inspections and assisting with essential documents. Actively participate in monthly Veteran community coalitions and stakeholder meetings to strengthen partnerships.
Required Qualifications
- Bachelor's Degree in Social Work, Sociology, Psychology or related field
- 1+ years case management experience
- Must maintain regular and acceptable attendance
- Driver's License with clear record
- Must have daily use of a vehicle without prior notice
- Must be available and willing to travel to various locations and with such frequency as the business need dictates
- Must be able to lift 50 lbs
Desired Qualifications
- 3+ years case management experience
- 2+ years in a customer service focused environment
- Experience with homeless, low income, veterans & their families
- LMSW, LBSW, LMFT
- Must be able to lift 50 lbs
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