Case Manager - Continuum of Care
On-site · Las Vegas, Nevada, United States
Job Summary
Conduct comprehensive assessments of potential program participants and provide intensive case management for vulnerable populations. Develop Individualized Housing and Service Plans and maintain files per Salvation Army guidelines. Locate temporary housing and determine levels of financial assistance for eligible participants. Facilitate landlord interactions, manage financial assistance funds, and collaborate with other departments to enhance participant outcomes. Track and document participant progress while preparing required reports. Excellent communication skills and knowledge of community resources are essential for success.
Required Qualifications
- Bachelor’s degree in social work or related discipline or; Four years’ experience working with clients in crisis and the strong ability to effectively resolve and cope with immediate crisis situations.
- Knowledge of community resources, particularly housing for low-income individuals, available in the Clark County service area.
- Excellent knowledge of and ability to use current Microsoft software computer programs, including Word, Excel, PowerPoint and Publisher, as well as e-mail, Adobe Acrobat and the internet.
- Excellent interpersonal, telephone and communication skills, both written and verbal.
- Excellent detail, organization and file management skills.
- Demonstrated dependability, maturity, and initiative; must be able to maintain program/guest/agency confidentiality and treat each individual with dignity and respect.
- Ability to work alone and as a part of a team.
- Ability to maintain a self-motivated and self-directed schedule, address multiple projects in a timely manner and take projects from beginning through completion.
- Ability to work with people of diverse backgrounds and circumstances.
- Knowledge of the Homeless Management Information System.
- Must possess a valid Nevada driver’s license and pass a motor vehicle record check.
- Reliable transportation.
Desired Qualifications
- Bilingual is preferred.
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