Case Manager - Clarendon
$48,778–$54,644 year
On-site · Boston, Massachusetts, United States
Job Summary
The Case Manager provides intensive case management support to homeless individuals through the Housing First Model. Responsibilities include managing a caseload of tenants, supporting them in obtaining benefits, healthcare, and employment opportunities, and developing individual service plans. The position requires strong communication skills, knowledge of crisis intervention, and a commitment to harm reduction and motivational interviewing. A high school diploma is required, along with experience working in team settings. Preferred qualifications include bilingual communication skills and familiarity with complex social challenges faced by the population served.
Required Qualifications
- High School Diploma or Equivalent
- Strong written communication skills
- Computer Proficiency in Microsoft Office Products
- Strong commitment to learning and using Harm Reduction and Motivational Interviewing skills
- Knowledge of effective Crisis Intervention techniques and ability to respond appropriately in crisis situations
- Experience working as part of a team
Desired Qualifications
- Bi-lingual – Spanish/English
- Experience working with individuals experiencing substance abuse, mental illness, trauma, homelessness and/or other complex disorders
- Experience working with chronically homeless individuals in Housing First programs
- Knowledge of local care-giving and advocacy resources for people experiencing substance abuse and dependence, mental illness, trauma histories, head injury, medical illness, physical disabilities, relationship violence, criminal and civil justice system involvement
- Knowledge of government benefits systems, and Boston area service providers
- Experience with HMIS
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