Case Manager (Bilingual)
$52,000–$56,000 year
HybridWashington, District of Columbia, United States or Washington, United States
Job Summary
Coordinate wrap-around services for youth in housing programs, ensuring their safety, well-being, and stability while working with families to promote reunification or self-sufficiency. Conduct home visits, apartment inspections, and crisis interventions to assess needs and resolve immediate problems. Build meaningful relationships with participants, assist with life skills training, and develop individual case plans and discharge strategies. Manage a caseload of up to 12 clients by conducting weekly meetings, scheduling appointments, and entering case notes within 24 hours. Collaborate with community stakeholders and program managers to support developmental goals and monitor program compliance. Available for rotating emergency calls after hours and flexible weekend schedules. Bilingual in English and Spanish required.
Required Qualifications
- BA in Social Work or related field
- Experience working with at-risk children and/or youth
- Understands child/youth development concepts
- Ability to actively engage youth, families, and community members
- Able to act as a support for youth, families, and colleagues
- Ability to plan and implement events consistent with the needs of children/youth and in the context of available resources
- Knowledge in mediation or conflict resolution
- Knowledge of community and local resources
- Flexible schedule including late work hours and weekends as needed
- Bilingual or fluent/proficient: English and Spanish
- Knowledge of case management, monitoring and reporting
- Ability to implement Positive Youth Development (PYD) techniques upon completion of PYD training
- Ability to work with minimum supervision
- Driver's license and clean driving record
- Excellent communication and organizational skills
- Computer proficiency, including Microsoft Office Programs (Word, Excel, Outlook, Teams and databases such as ETO)
- Complete criminal and child abuse/neglect clearances
- Flexible, energetic, positive individual with commitment to youth development in a high quality, respectful environment
- Ability to work well and communicate with culturally diverse populations
- LAYC/MMYC requires the COVID-19 vaccine of all its employees
- This is largely a sedentary position that requires the ability to speak, hear, see, and lift small objects up to 20 lbs
- May require the ability to travel locally and/or regionally
- Must be available to respond in person as necessary to emergency calls after office hours on a rotating basis
- Attends at least 40 hours of training annually
Desired Qualifications
- BA in Social Work or related field with experience working with at-risk children and/or youth preferred
- Experience working with youth with diverse backgrounds and respect for diversity and differences among youth, families, and communities
- Understands child/youth development concepts or the desire to learn
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