Case Manager
On-siteHollywood, Florida, United States
Job Summary
Coordinate and oversee client programs to ensure consistent, high-quality care while managing staff availability for continuous service. Serve as the primary point of contact for families and providers, addressing their needs and connecting them to resources. Support program implementation by reviewing utilization data, guiding staff through onboarding and training, and maintaining center standards. Assist with onboarding new team members and provide ongoing support to ensure adherence to best practices. This Spanish-speaking role is based in Hollywood, Florida, within a full-time, in-office environment offering comprehensive benefits.
Required Qualifications
- Spanish Speaker
- 2 years of professional experience in an office environment
- previous experience in case management or family support within the ABA field
- Skilled at prioritizing responsibilities, managing time effectively, and multitasking in fast-paced environment
- Comfortable working with staff in office settings
- Committed to meeting families where they are, offering empathy and honoring each family's individual story
- Dedicated to safeguarding sensitive information and practicing full confidentiality and HIPAA compliance
- Turns challenges into actionable steps with a solution-oriented approach
- Well-versed in Microsoft Suite applications
- Location: Hollywood, Florida
- Work Type: In Office
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