Case Management Operations Specialist

Job Summary

Required Qualifications

• •Must successfully maintain Child Protection Certification training
• •Will be regarded as a Qualified Evaluator
• •Maintain Human Trafficking certification
• •Complete required certification – Maintain CWCM certification with the Florida Certification Board
• •Able to conduct family function and child safety assessments
• •Identify and develop plan to successfully achieve permanency for children placed in out-of-home care
• •Assess child and family needs
• •Develop service plans
• •Coordinate the delivery of services
• •Ensure all referrals and linkages to children/parents/caregivers are completed
• •Prepare all required court reports
• •Submit court reports within the required timeframes
• •Make recommendations
• •Testify at court hearings regarding reunification, permanent guardianship, termination of parental rights, or other case management activities
• •Ensure court orders are completed within required timeframes
• •Develop and maintain case and program documentation according to contract
• •Ensure documentation occurs within the SACWIS system and other related systems within required timeframes
• •Adhere to the local SOC values, goals and priorities for Brevard's children, youth and families
• •Utilize a family centered strength based approach to care
• •Monitor quality of care by conducting face-to-face home visits with children minimally every 30 days
• •Facilitate, monitor, and assess visitation between children, parents, and siblings
• •Provide support to children, caregivers and family members to assure stable placement and timely achievement of permanency
• •Coordinate cases with supervisor, team members, providers, DCF and attorneys as needed
• •Review case information prior to every hearing
• •Be prepared to answer any questions from the Court regarding the status of the case, services, and progress towards permanency
• •Dress appropriately for Court appearances
• •Attend all court hearings timely
• •Embrace and participate in initiatives and programs designed to enhance the System of Care
• •Demonstrate and treat others in an honest and straightforward manner
• •Keep dealings with others confidential
• •Keep word and follow through on commitments
• •Quickly focus on what is important
• •Establish a sequence of tasks and completion dates
• •Set priorities and allocate time and resources when faced with competing demands
• •Work effectively with and show sensitivity to cultural differences and various socio-economic backgrounds of others
• •Adhere to and model principles and values of Agency and System of Care
• •Be strength-based and solution-focused
• •Maintain highest level of integrity and ethical standards
• •Handle confidential information appropriately
• •Collaboratively with employees, partners, stakeholders and clients in all interactions
• •Confidently present information to children, parents, partners, court, etc.
• •Speak to individuals and co-workers in an effective and persuasive manner
• •Perform job duties at a high level of autonomy or with minimal supervision
• •Set appropriate limits and boundaries with children and families
• •Travel and make home visits to support mentoring other staff
• •Work flexible hours as required
• •Valid Driver's License
• •Strong written and verbal communication skills
• •Collaborative, solution-focused approach
• •Intermediate skill in Word, Excel, SACWIS system
• •Bachelor's degree in social work or related area of study from an accredited college or university
• •Related degrees in Criminology, Psychology, Sociology, Counselling, Special Education, Education, Human Development, Child Development, Family Development, Marriage and Family Therapy
• •Child Welfare Certified
• •Two years as a lead care manager or equivalent experience
• •Lifting 20 pounds
• •Carrying 20 pounds
• •Near Acuity
• •Reading
• •Speaking
• •Listening
• •Typing
• •Writing