Case Management Intern
On-siteLeominster, Massachusetts, United States
Job Summary
Conduct home visits to elders, perform assessments, and formulate care plans while coordinating in-home service delivery. Shadow case managers, program specialists, and managers to manage cases under supervision and assist with administrative duties including record-keeping and data entry. Ensure compliance with Executive Office of Elder Affairs regulations and ASNCM policies while participating in program reviews, staff meetings, and quality improvement activities. This 35-hour per week internship, equivalent to a 12-credit class, requires travel throughout Massachusetts in a private vehicle and the ability to lift 20 pounds. Candidates must be currently enrolled in an undergraduate or graduate program with proficiency in Microsoft Office.
Required Qualifications
- Currently enrolled in an undergraduate/graduate program
- Must pass a necessary background check
- Sufficient clarity of speech and hearing, which permits communication with supervisors, co-workers, consumers, community professionals, and the general public
- Ability to talk on a phone, stand, walk, sit, and travel in the community
- Ability to travel throughout the state of Massachusetts in a private vehicle under all weather conditions, including snow
- Ability to express ideas concisely and clearly, orally and in writing
- Sufficient vision which permits production and review of a wide variety of materials, written correspondence, reports, and related electronic and paper communication
- Ability to lift and carry objects weighing 20 pounds
- Ability to read and analyze data
- Ability to exercise sound judgment in making decisions
Desired Qualifications
- Passion for working with the elderly community and an interest in human services and non-profit organizations
- Strong communication and interpersonal skills; ability to build positive relationships with consumers, families, and co-workers
- Good organizational, problem-solving, and time-management skills
- Proficiency in Microsoft Office, specifically Word and Excel
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