Case Management Assistant
On-siteSan Antonio, Texas, United States
San Antonio, Texas, United StatesOn-siteFull TimeHigh School Or Equivalent
Full TimeHigh School Or Equivalent
Job Summary
Monitor the hospital census for Secure Horizon and Evercare patients, distributing data to physicians and staff. Schedule follow-up appointments for discharged patients and coordinate High-Risk Team visits based on audit requirements. Communicate patient concerns to Case Manager nurses and assist with inbound calls regarding health plans and community resources. Arrange transportation for healthcare visits and manage document production including letters and certified mail outs. Maintain strict confidentiality and utilize EMR systems to track patient information accurately.
Required Qualifications
- Must have excellent written and verbal communication skills
- Strong attention to detail
- Exceptional organizational skills
- Minimum high school education or equivalent
- Experience in a clinic, doctor's office or hospital with a minimum of one-year experience
- Skilled in use of computer/EMR systems
- Knowledge of Word processing software
- Knowledge of spreadsheet software
- Knowledge of Internet
- Knowledge of database software
- Manual dexterity
- Ability to sit
- Ability to stand
- Ability to stoop
- Ability to reach
- Ability to kneel
- Ability to crouch
- Ability to bend
- Ability to walk
- Ability to lift up to 40 lbs without assistance
- Close vision
- Ability to adjust focus
- Ability to work efficiently under pressure
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