Case Aide (Bilingual) - Heap and Wrap
$41,600–$41,600 year
On-siteHempstead, New York, United States
Job Summary
Interview and assess the eligibility of prospective clients seeking financial assistance with energy costs through the Home Energy Assistance Program and WRAP. Process client applications, complete required forms, and perform data entry in accordance with Nassau County Department of Social Services guidelines. Interact with other agencies and utility companies while preparing and maintaining appropriate records and departmental paperwork. Requires bilingual Spanish proficiency, one year of experience working with low-income households, and strong computer skills in Microsoft Office. Schedule is Monday through Friday from 8:45 AM to 4:45 PM.
Required Qualifications
- High School Diploma or educational equivalent
- Minimum of one year of relevant experience working with low-income households
- Excellent interviewing, communication and organizational skills
- Detail-oriented
- Proficiency in computer applications or other automated systems such as spreadsheets, Microsoft Office applications, calendar, email and/or database software
- Bilingual (Spanish Speaking)
Desired Qualifications
- Bachelor's Degree
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