Carryout

Greet guests warmly, utilize menu knowledge for situational selling, and package food and beverage orders accurately while communicating professionally to determine needs. Handle cash and credit transactions, including coupons and gift cards, and accurately input carryout orders into the computer system. Package food and beverage orders, condiments, and appropriate items promptly and accurately, ensuring items are prepared properly and on a timely basis following company standards. Communicate professionally with guests to determine their needs and help them with menu selections. Wear a headset to communicate with managers and teammates to help expedite the guest experience. Handle cash and credit transactions; accurately account for all receivables including cash, credit cards, coupons, and gift cards. Practice safe food and beverage handling and always clean up. Keep carry out area clean of debris and keep the general work area stocked and clean. Safely handle food prep equipment such as beverage machines, salad cases, etc. Monitor the cleanliness, organization and stock levels of the bakery and retail areas. Effectively handles guest complaints and involves the manager at the appropriate time. Answer phone calls using company script per meal period in a fast and friendly manner. Assist in the expediting and delivery of meals to dine-in guests. Assist in greeting guests and escorting guests to tables. Assist in cashing guests out if the cashier is not available. Assist with pre-bussing tables, rolling silverware or any other needed task. All other duties as assigned.