Carrières Vision Group - Receptionist
On-site · Alberta, Canada
Job Summary
Receptionist position at TLC Calgary SW (TLC Laser Eye Centre) in Alberta. Part-time approx 20 hours/week. Responsibilities include warmly welcoming patients and directing them to the waiting room, ensuring new patients complete questionnaires, handling mail, clinic phone lines, voicemails, and calling patients to confirm appointments. Update medical records and the appointments software after patient arrival/departure, manage clinic inventory and maintain aesthetics/cleanliness, and support Risk Management by reporting patient safety concerns. Required skills include excellent English communication, prior experience as a receptionist/medical secretary/administrative assistant in a medical setting or strong customer service/patient care abilities, comfort with computers and Microsoft 365 (EMR knowledge is a plus), strong organizational and collaborative abilities, ability to work with minimal supervision, thrives in a fast-paced team environment, and a genuine interest in the medical field and delivering outstanding customer service. Schedule: flexible availability Monday through Friday, daytime, approximately 2 to 3 days per week (minimum 20hrs/week). Benefits include bonus eligibility, LASIK surgery, vacation, sick days, floater, wellness day, group insurance, telemedicine, and RRSP match.
Required Qualifications
- Experience as a receptionist, medical secretary, or administrative assistant in a doctor's office OR strong customer service/patient care skills
- Excellent communication skills in English
- Comfortable with computers and Microsoft 365 (knowledge of EMR systems a plus)
- Ability to update medical records and appointments software
- Ability to work in a fast-paced, team-oriented environment
- Interest in the medical field and delivering excellent customer service
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