Carrières Vision Group - Medical Office Assistant - Receptionist
On-siteCalgary, Alberta, Canada
Job Summary
Welcome patients and visitors with professionalism, register patients using medical software, and verify demographic and appointment information. Schedule, confirm, and manage patient appointments while responding to inquiries and directing patients to appropriate team members. Monitor patient flow, communicate wait times, and process payments by preparing invoices and completing daily cash balancing. Notify Patient Counsellors of cancelled or missed appointments and maintain a clean, organized reception area. Support the Risk Management program by identifying and reporting patient safety concerns. Work full-time hours Monday to Friday between 7:30 AM and 5:00 PM with flexibility to travel across three Calgary clinics.
Required Qualifications
- You have excellent communication skills in English (verbal & written).
- You are flexible and willing to travel to all three Calgary clinics (TLC Calgary SW, LASIK MD Calgary & Gimbel Eye Centre).
- Schedule: You have flexibility to work Monday to Friday, between the hours of 7:30 AM - 5:00 PM.
Desired Qualifications
- You are comfortable with computers, technology, and Microsoft 365 (knowledge of EMR systems is an asset).
- Your experience in the health care field is considered an asset (ex: medical assistant, receptionist, medical secretary or scribe, administrative assistant, physiotherapy assistant, optometry assistant, orderly, dental assistant, pharmacy lab technician, sterilization assistant, animal health technician assistant, veterinary assistant, etc.).
- You stand out for your organizational, collaborative, autonomous, multitasking, and time management skills.
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