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Carrières Dynacare1 week ago

Carrières Dynacare - Tele-Interviewer - REMOTE

$40,248–$40,248 year

Remote · Brampton, Ontario, Canada

Type
Contract
Level
Mid Level
Education
Associates Degree
Company size
Large

Job Summary

Tele-Interviewer in a 100% remote, contract-based role within a call-center environment. Conduct professional telephone interviews with insurance applicants, documenting lifestyle and medical history via questionnaires, and schedule/complete calls across 20–60 minutes. Responsibilities include adhering to questionnaires verbatim, providing excellent customer service, submitting completed questionnaires promptly, collaborating with the team to meet QA and productivity goals, and performing follow-up calls as required. Requires strong interpersonal skills, ability to handle a fast-paced environment, and proficiency with standard office tools (Word, Excel, Outlook, Teams). Percentage of phone work is high (approximately 85%), with a compensation rate of $19.35/hour. The role emphasizes medical field interest, customer-centric approach, and ability to manage time and prioritize in a result-driven environment.

Required Qualifications

  • College diploma in a relevant field (e.g., Health Sciences) or post-secondary education
  • Minimum of 1 year of experience in customer service
  • Experience in high volume call centre environment where manual call transcription was required
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$40k – $40k / yr

Carrières Dynacare - Tele-Interviewer - REMOTE · Carrières Dynacare

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