Carrier Development Representative
RemotePhilippines
Job Summary
Conduct outbound telemarketing and email outreach to identify, engage, and pre-qualify truckload carriers, building a pipeline to support the company's carrier network. Introduce prospective carriers to partnership opportunities and guide them through the onboarding process while collaborating with Operations and Carrier Success teams. Maintain accurate records of interactions and pipeline progress in the CRM, updating carrier data in CargoWise to ensure compliance. Support rate negotiations and booking coordination as business needs evolve. Perform quality checks on carrier records and continuously build knowledge of freight brokerage and transportation processes. This role requires a night shift schedule and C1 English proficiency.
Required Qualifications
- Bachelor's degree in Business, Logistics, Supply Chain Management, Marketing, or a related field
- At least 2–4 years of experience in Sales Development, Business Development, Carrier Sales, Carrier Procurement, Freight Brokerage, or similar outbound sales roles within the logistics/transportation industry
- Experience in truckload (FTL) operations
- Proven experience in cold calling, telemarketing, email outreach, and lead qualification
- Excellent English communication skills (C1 proficiency), both written and verbal, with a neutral accent and professional phone presence
- Strong negotiation, persuasion, and relationship-building skills
- Ability to work independently, manage multiple priorities, and consistently meet outreach and performance targets
- Experience using CRM platforms (e.g., Salesforce, HubSpot, Zoho, or similar) to manage pipelines and document customer interactions
- Willing and able to work the night shift
Desired Qualifications
- Familiarity with load boards, carrier databases, or Transportation Management Systems (TMS)
- Customer-focused, highly organized, and results-driven with strong problem-solving skills
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