Caregiver Liaison and Admin Friday to Tuesday

Review shift notes, fill minute call-out lists, and manage front desk reception while clocking caregivers in and out. Schedule replacement caregivers for call-outs, support staff during their shifts, and answer client questions or direct inquiries to the correct person. Communicate professionally with caregivers, clients, and leadership teams, escalating urgent concerns appropriately per company protocols. Ensure continuity of care and operational efficiency during overnight and weekend hours while partnering with operations and care teams to provide exceptional service. Maintain confidentiality and professionalism in all communications. This role is critical to ensuring timely staffing support and exceptional service for our aging population clients.