Career Planner
$46,461–$48,506 year
On-site · West Burlington, Iowa, United States
Job Summary
Career Planner position focused on connecting job seekers with employment opportunities and helping businesses recruit, with responsibility for interviewing customers, assessing service needs, developing individual employment plans, referrals to jobs and training, and maintaining case notes. Requires strong customer service, data-entry proficiency, knowledge of market research tools and industry trends, and ability to manage case files to meet program requirements. Delivers liaison support between job seekers, employers, and service providers, and may entail overtime as required. The role emphasizes extreme customer service, teamwork, and ability to operate in a fast-paced environment while executing program-related procedures and compliance.
Required Qualifications
- Education: Bachelor's degree in social services, Human Resources, Communications, Business, or equivalent experience is required.
- Experience: Minimum of two years' experience in staffing, recruiting, or workforce development with at least one year's experience working with computer systems for data entry and data review required.
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