Career Navigator - Western Avenue Headquarters - FT
$43,680–$43,680 year
On-siteSouth Bend, Indiana, United States
Job Summary
Conduct career counseling, coaching, and job placement assistance while maintaining a job network and providing retention support for justice-involved individuals. Deliver comprehensive, coordinated services tailored to each client's needs by serving as the primary contact and coordinator for all involved partners throughout their journey. Maintain complete, accurate, and timely documentation of individuals served by following established procedures, guidelines, and funder requirements. Organize and report essential caseload information regularly within CaseWorthy to support program goals. Build trust and foster relationships with participants through in-person, email, and phone interactions while ensuring optimal employment outcomes.
Required Qualifications
- High school diploma, equivalent or the ability to obtain through the Excel Center
- One to three years of relevant related experience
- Proven experience successfully managing a caseload
- Strong organizational skills with the ability to prioritize tasks and meet deadlines while achieving required outcomes
- Excellent verbal and written communication skills, proficient in using email, phone, and in-person meetings to engage effectively with clients
- Skilled in multitasking and managing competing priorities
- Adaptable and flexible, open to change within the role
- Proficiency in Microsoft Office Suite and skilled in accurate data entry into computer-based systems
- Demonstrated ability to make independent decisions confidently and effectively
- Proficient in building trust and fostering relationships with participants, including justice-involved individuals
- Knowledge of data privacy regulations and a strong commitment to maintaining confidentiality of sensitive information
- Collaborative team player with the ability to work effectively in a team environment
- Ability to pass a criminal background check and drug screen
- Must have reliable transportation, a current driver's license, and provide proof of insurance to travel to different job sites
- Authorized to work in the United States
- Flexible availability
- Able to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs
Desired Qualifications
- Associate or bachelor's degree in related field preferred
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