Career Navigator
On-siteBoston, Massachusetts, United States
Boston, Massachusetts, United StatesOn-siteFull Time
Full Time
Job Summary
Issue, monitor, and case manage ITA vouchers for WIOA-eligible customers while providing high-quality workshops and 1:1 career coaching. Assist job seekers in goal setting, resume writing, and interview preparation by applying adult education techniques and leveraging local labor market trends. Conduct assessments through interviews and record-keeping using database software to track program dashboard indicators. Collaborate with team members to implement strategies that improve service delivery and promote the agency's mission with diverse populations.
Required Qualifications
- Knowledge of web-based job search resources and techniques
- Exceptional level of computer/technology proficiency including ability to complete on-line job applications and maintain accurate records of services provided in databases
- Strong Microsoft Office Suite skills
Desired Qualifications
- Associates Degree & 1-3 years of experience in workforce development or related field
- Experience in the workforce development/career coaching/recruiting field with excellent knowledge of career coaching tools and strategies
- Familiarity with career ladders and professional advancement
- Bilingual speaker
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