Career Navigator
$37,000–$39,000 year
On-siteNewport, Kentucky, United States
Job Summary
Connect with prospective trainees and community referral partners via direct outreach at events, information sessions, and one-on-one appointments in community settings and through digital outreach. Recruit and retain customers by completing intake and barrier assessments, performing ongoing case management and service planning, and assisting individuals with connecting to community resources to stabilize their situations. Facilitate career planning, resume development, and job search support while organizing, hosting, and leading workshops during four-week cohort sessions. Maintain data entry requirements, track outcomes, and coordinate services with community partners. This role supports the transition of individuals into Healthcare or Skilled Trades apprenticeships and employment.
Required Qualifications
- Demonstrated experience in customer service
- Demonstrated experience in marketing and/or community engagement
- Excellent communication skills and the ability to build positive, professional relationships
- Strong computer skills including proficiency with Microsoft Office applications and ability to navigate database applications
- Reliable transportation
- Ability to adapt and maintain flexibility in a fast-paced and changing environment
- The ability to connect and engage with individuals of diverse backgrounds
- The ability to passionately believe that each person has inherent worth and dignity
- The ability to become self-sufficient
- The ability to be a strategic thinker
- Demonstrated skills in growing referral bases
- Demonstrated skills in relationship management
- Demonstrated skills in marketing
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