Career Facilitator
On-siteEverett, Pennsylvania, United States
Job Summary
Develop and implement individualized service plans to help participants identify strengths, overcome barriers, and achieve employment or educational goals. Conduct strengths-based assessments, provide career guidance, and assist job seekers with resume writing and interview preparation. Deliver job readiness training, financial literacy education, and workshops in one-on-one and group settings while connecting participants to wraparound services like housing and mental health resources. Facilitate job development by engaging employers, identifying opportunities, and advocating for workplace accommodations. Collaborate with community stakeholders, schools, and partner organizations to build relationships and promote job opportunities. Maintain accurate, confidential records, enter data into workforce management systems, and ensure compliance with federal and state reporting standards. This role is based in a Pennsylvania CareerLink office with flexibility to work occasional evenings and weekends for networking events and outreach activities.
Required Qualifications
- High school diploma or equivalent with 5 years of relevant experience
- Associate degree with 3 years of relevant experience
- Bachelor's degree in human services, workforce development, education, business, or a related field
- Experience in vocational services, workforce development, career coaching, job placement, or recruitment, including case management, vocational counseling, and community outreach to support individuals facing employment barriers
- Customer service or administrative support in roles that involve assisting clients, troubleshooting issues, or providing solutions—such as retail, banking, or call center environments—where strong communication, problem-solving, and client engagement skills are essential
- Training or professional certifications, such as Certified Employment Support Professional (CESP), similar credentials or strengths-based case management
- Ability to build rapport and establish trust with individuals facing employment barriers
- Strong communication skills, both written and verbal, including public speaking
- Empathetic and patient demeanor, with strong active listening skills
- Proficiency in developing individualized service and employment plans with actionable steps
- Knowledge of workforce development programs, local labor markets, employer needs, and community support services
- Strong organizational and time-management skills, including timely follow-up and accurate reporting
- Ability to work independently and collaboratively
- Proficiency in Microsoft Office, Google Suite, and data entry/management systems
- Ability to pass background checks, including Act 151 Pennsylvania Child Abuse History Clearance, Pennsylvania Criminal History Check, and FBI Fingerprints
- A valid driver's license with a clean driving record and dependable transportation for work duties
- Access to a working telephone for prompt communication
- Flexibility to work occasional evenings and weekends to attend networking events, career fairs, and outreach activities as needed
- Ability to perform bending, stooping, stretching, pushing/pulling, and standing for extended periods as needed
- Ability to lift up to 25 lbs. regularly and up to 50 lbs. occasionally with assistance
- Vision and hearing corrected within normal limits
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.