Care Team Supervisor, Home Care
$45,760–$49,920 year
On-siteMedford, New York, United States
Job Summary
Coordinate and schedule personal care services, including coverage for planned and unplanned absences. Maintain accurate client service records, plans of care, caregiver schedules, and required documentation. Review and manage service authorizations and contract-specific requirements while monitoring reports to ensure accuracy in billing, payroll, utilization, and service delivery. Provide guidance, coaching, and support to caregivers to promote performance and engagement, ensuring compliance with required trainings, certifications, health assessments, and in-services. Collaborate with payroll and timekeeping teams to monitor daily service delivery and confirm authorizations align with scheduled services. Conduct caregiver orientations as required and represent Elara Caring professionally within the community. Monday-Friday, 8:30AM - 5:00PM. Full-Time. On-Site. Medford, New York.
Required Qualifications
- High School Diploma or GED
- Reliable transportation
- Ability to travel locally and occasionally
- Ability to thrive in a fast-paced, high-volume environment
- Professional verbal and written communication skills
- Strong leadership, coaching, and motivational skills
- Bilingual fluency (Spanish, Mandarin/Cantonese, Russian, or Portuguese)
Desired Qualifications
- Associate or bachelor's degree
- Experience working with elderly or disabled populations
- Five (5) years of experience in a fast-paced office or healthcare environment
- Working knowledge of Medicare/Medicaid and home care operations
- Strong computer proficiency and documentation skills
- Excellent organizational and multitasking abilities
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