Care Team Specialist
$47,394–$48,579 year
On-site · Los Angeles, California, United States
Job Summary
Care Team Specialist (CTS) at Crocker Residential Care in Los Angeles, CA, supports adults 60+ in a home-like RCFE setting through harm-reduction, trauma-informed engagement, and non-violent de-escalation. Responsibilities include maintaining sign-in/out logs, conducting safety checks, leading emergency drills, documenting incidents with care, assisting with intake and engagement, facilitating communication within the care team, and upholding confidentiality and licensing standards. The role emphasizes relationship-building, crisis intervention, and ensuring a safe, welcoming environment for residents and participants, with collaboration alongside emergency responders and behavioral health teams. Requirements include a high school diploma or equivalent, experience with homelessness, strong de-escalation skills, ability to work non-judgmentally with individuals using substances, basic computer literacy, and the ability to work evenings/weekends. Bilingual English/Spanish preferred. JWCH Institute, Inc. + Wesley Health Centers supports equal opportunity employment and a comprehensive benefits package for 30+ hours/week." ,
Required Qualifications
- High school diploma or equivalent
- Experience working with individuals experiencing homelessness
- Strong communication skills, particularly in de-escalation and crisis intervention
- Ability to work with individuals actively using substances in a nonjudgmental, harm reduction-focused manner
- Ability to work in a non-traditional clinical setting (e.g., outdoor park-lets, drop-in spaces)
- Demonstrated knowledge of harm reduction, trauma-informed care, and housing-first principles
- Proficiency in basic computer skills (email, data entry, Microsoft Word/Excel)
- Ability to work flexible hours, including evenings and weekends
- Bilingual (English/Spanish) preferred
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