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JWCH Institute4 days ago

Care Team Specialist

$47,394–$48,579 year

On-site · Los Angeles, California, United States

Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Unknown

Job Summary

Care Team Specialist at Crocker Residential Care in Downtown Los Angeles leads safety-focused, trauma-informed care in a licensed RCFE for adults 60+; responsibilities include maintaining logs, conducting safety checks, leading emergency drills, documenting incidents, facilitating intake and engagement, communicating between participants and the care team, and upholding confidentiality and licensing compliance while applying harm-reduction and de-escalation techniques. The role emphasizes relationship-building, de-escalation, crisis intervention, collaboration with emergency responders, and ensuring a safe, welcoming environment for residents and staff.

Required Qualifications

  • High school diploma or equivalent
  • Experience working with individuals experiencing homelessness
  • Strong communication skills, particularly in de-escalation and crisis intervention
  • Ability to work with individuals actively using substances in a nonjudgmental, harm reduction-focused manner
  • Ability to work in a non-traditional clinical setting (e.g., outdoor park-lets, drop-in spaces)
  • Demonstrated knowledge of harm reduction, trauma-informed care, and housing-first principles
  • Proficiency in basic computer skills (email, data entry, Microsoft Word/Excel)
  • Ability to work flexible hours, including evenings and weekends
  • Bilingual (English/Spanish) preferred
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$47k – $49k / yr

Care Team Specialist · JWCH Institute

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