Care Partner West Virginia
On-site · Buckhannon, West Virginia, United States
Job Summary
Operate as a Care Partner using a personal, insured vehicle to provide non-emergency medical transportation (NEMT) for members, ensuring safe, punctual, door-to-door or curb-to-curb service, while following dispatch instructions through the HQ Portal. Maintain vehicle safety/compliance, accommodate mobility or companion travel as needed, and stay flexible with updates to trip assignments. Strong communication, empathy, and professionalism are essential to deliver excellent member service and support healthcare access in the community.
Required Qualifications
- A valid driver’s license with a clean driving record
- Open availability from 7:00 am-5:00 pm
- Reliable, insured vehicle that meets the Nation's Transportation standards (2010 or newer)
- Ability to pass background checks and applicable certification processes
- Ability to pass vehicle inspection
- Strong communication skills and a focus on providing excellent service to members
- Empathy, patience, and professionalism are required when working with members with varying needs
- Flexibility to accept trips on your own schedule, including early mornings, evenings, and weekends
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