Care Navigator (Remote)
$45,000–$45,000 year
RemoteUnited States
EXPIREDUnited StatesRemoteFull Time$45,000–$45,000 yearSmall
Full TimeSmall
Job Summary
Guide older adults and their caregivers through the intake process with warmth, clarity, and professionalism, ensuring they feel supported every step of the way. Match new patients with the right therapists and coordinate care to help them feel confident and understood. Serve as the first emotional point of contact for individuals seeking mental health care, utilizing tools like Google Workspace, EHR platforms, and CRMs to manage multiple patients efficiently. This full-time remote role offers flexibility within a small, agile team focused on redefining mental wellness for seniors.
Required Qualifications
- Empathetic and clear communicator
- Highly organized and detail-oriented
- Tech-comfortable
- Comfortable learning tools like Google Workspace
- Comfortable learning EHR platforms (e.g., Healthie)
- Comfortable learning CRMs like HubSpot
- Ability to pick up new software quickly
- Ability to juggle multiple patients at different stages in the process
Desired Qualifications
- Experience in healthcare
- Experience in customer service
- Experience in an administrative support role
- Interest in mental health
- Interest in healthcare access
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