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Hospice of Western Reserve3 weeks ago

Care Navigation Nurse LPN

On-site · Cleveland, Ohio, United States

Type
Full Time
Level
Mid Level
Education
License Or Certification
Company size
Unknown

Job Summary

Care Navigation Nurse LPN supports referral intake, care coordination, and initial clinical triage to ensure timely, accurate, and efficient access to hospice services. Responsibilities include retrieving, monitoring, and processing referrals from multiple sources (CarePort, electronic fax inbox, phone referrals, and other designated sources), scheduling appointments via dispatch, following up on referrals, performing direct admits to inpatient care centers as needed, taking clinical calls from patients and caregivers and escalating appropriately, notifying primary care teams of clinical issues, and participating in quality/process improvement initiatives. Requires an Ohio-licensed LPN; hospice experience strongly preferred; must communicate effectively with patients and families in distress; strong teamwork skills; proficient with EMR, phone systems, and referral/intake platforms.

Required Qualifications

  • Licensed Practical Nurse (LPN) licensed in Ohio
  • Hospice experience strongly preferred
  • Excellent verbal and written communication skills
  • Ability to communicate calmly and compassionately with patients and families in distress
  • Strong teamwork and collaboration skills
  • Comfortable using multiple technologies including EMR, phone systems, and referral/intake platforms
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Hospice of Western Reserve

Care Navigation Nurse LPN

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